**Privacy Policy of Beyond Logistics, LLC**
**INTRODUCTION**
If you submit an inquiry, we need your details to ensure that we have the proper contact information
to follow up with you. We always handle your personal data with care, keeping them safe and
secure. This policy outlines what we do with your personal data and why we need it. If you have any
questions after reading our privacy policy, please feel free to contact us via messaging or email at
main@beyondlogisticsus.com.
This privacy policy may change from time to time if new developments arise. We recommend that
you regularly consult this privacy policy to stay informed about any changes. The last modification
date is always provided here.
This privacy policy was last modified on July 11, 2024.
You will find the details of our company’s privacy policy as questions and respective answers
below:
**INDEX**
- Who is responsible for the processing of your personal data?
- When does this privacy policy apply?
- What are personal data?
- From whom do we process personal data and how do we get this data?
- What data do we process about you, what do we use it for and how long are they stored?
- Data for processing your order
- Information with your order
- Information about your contact with us
- Data for an optimal shopping experience
- Improve the shopping experience based on general information and sales statistics
- Personalization based on your account information and purchase history with our shop
- Self-set preferences
- Data Analysis
- Data for reviews & questions
- Information for competitions and promotions
- Data to prevent fraud
- Social media
- Data for use of the Google Assistant
- Information Sharing and Disclosure
- Who will your data be shared with?
- Downloads
- Distribution and logistics partners
- Other External Service Providers
- Government
- Only at your request: with other companies
- Where do we store your data?
- How are your data secured?
- How do we handle data from children?
- What rights can you exercise with regard to your data in accordance with GDPR?
- Right to information
- Right of access
- Right to correction
- Right to object
- Right to data portability
- Right to restriction
- Right to be forgotten / request to delete account
- Right to file a complaint
- Have questions? Ask
**Who is responsible for the processing of my personal data?**
www.beyondlogisticsus.com, located at 7228 Clarcona Ocoee Rd, Unit 576, Clarcona, FL 32710, is
responsible for the processing of data as described in this privacy policy.
**When does this privacy policy apply?**
This privacy policy applies to all personal data that our company processes from anyone who has
(had) contact with us, such as clients, visitors, and business contacts.
**What are personal data?**
Personal data is any information that can be traced back to you as an individual, such as your
name, telephone number, address, or email address. It also includes other data unique to you,
such as your orders or messages.
**From whom do we process personal data and how do we get this data?**
We process personal data of anyone who has (had) direct or indirect contact with us, such as
clients, (business) customers, and contact persons of partners. We receive this information directly
from you when you place an order, send us a message, or favorite our shop or item. In some cases,
we may receive your data from others, such as when someone orders a gift for you.
**What data do we process about you, what do we use it for, and how long are they stored?**
**Data for processing your order**
If you order something, we need certain information (e.g., size, quantity, quality, shape, color, any
specific personalization) to deliver your order and keep you informed. This information is also
required for any returns, repairs, or exchanges. We collect your name, email address, delivery
address(es), and telephone number, along with any related data. You may also choose to provide
additional personal information if you contact us directly. By law, we must keep data related to your
order for four years.
**Information with your order**
We store information related to your order, such as your name, delivery and residential/business
address(es), telephone number, email address, date of birth (if provided), and any gift coupons or
gift cards (if applicable). We also store your order history, including chosen delivery options, and
any digital items or subscriptions you have taken out. Additionally, we store the interests specified
in your account, such as your personalization preferences.
**Information about your contact with us**
You may contact us 24/7 via message or email. We use the data stored in your account to respond
to your questions or complaints. To assist you more efficiently, we keep notes about customer
contact. If you call us, the conversation may be recorded to improve our services, and we save the
recordings for 12 months. Private messages sent via social media platforms like Twitter or
Facebook are stored for a maximum of 12 months.
**Data for an optimal shopping experience**
Our shop contains various listings to help you find what you are looking for. We ensure our shop
works properly to provide you with an optimal shopping experience.
**Improve the shopping experience based on general information and sales statistics**
When you favorite our shop or listing, we recommend other listings based on the articles or
categories you view.
**Personalization based on your account information and purchase history**
If we know who you are, we can make your orders more personal. We make recommendations
based on your previous purchases, looking back no longer than two years. Personalization helps
you find what you are looking for faster and avoids irrelevant listings and categories.
**Self-set preferences**
You can indicate your preferences when you submit your order.
**Data Analysis**
We analyze past orders and market research data.
**Data for reviews & questions**
We value reviews as they help customers find what they are looking for. When you write a review,
you choose whether your personal information or name is visible to other visitors. You can also use
an alias. We may contact you about your review. When you ask a question via message or email, the
same rules apply to the shared data within your question.
**Information for competitions and promotions**
We use personal data to prevent fraud and unauthorized access. For this, we may use the services
of external providers.
**Social media**
If you use social media such as Facebook, you can share our listings with your friends. We do not
have access to your social media account. We recommend reading the privacy policies of your
social media accounts to understand how your data is used and how to adjust your settings.
**Data for use of the Google Assistant**
If you use the Google Assistant, you can interact with our shop via the Google Assistant, asking for
gift suggestions, adding items to your wish list, or checking your order status.
**Information Sharing and Disclosure**
**Who will your data be shared with?**
Information about our customers is important to our business. We share your personal information
for limited reasons and in specific circumstances:
- **Service providers:** We engage trusted third parties to perform functions and provide services,
such as delivery companies, sharing only the necessary personal information.
- **Business transfers:** If we sell or merge our business, we may disclose your information as part
of the transaction, as permitted by law.
- **Compliance with laws:** We may collect, use, retain, and share your information if necessary to
respond to legal processes, enforce agreements, prevent fraud, or protect the rights, property, and
safety of our customers or others.
**Downloads**
If you purchase a downloadable item, it will be available in your account or sent to you by email if
you purchase as a guest.
**Distribution and logistics partners**
We work with distribution partners like post offices and delivery companies to process your orders.
They receive your order details, name, and delivery address to process your package correctly.
**Other External Service Providers**
We engage external service providers for various tasks, sharing only the necessary data for their
assignments. We do not sell your information and ensure these providers handle your data as
carefully as we do.
**Government: (United States of America)**
We may pass on personal data to government institutions if required for their duties, such as in
cases of fraud investigations or regulatory access.
**Only at your request: with other companies**
With your explicit consent, we may pass on your personal data to other companies.
**Where do we store your data?**
We store your data in the United States. However, certain data may be transferred or stored at
destinations outside the country if one of our external service providers is located there. We ensure
these transfers are conducted safely and lawfully.
**How are your data secured?**
We take organizational and technical measures to protect your personal data. Strict access control
ensures only authorized personnel access your data. We require third parties handling your data to
adhere to the same level of care. If you believe your data is not being handled properly, please let us
know.
**How do we handle data from children?**
We handle data from children in accordance with the relevant GDPR provisions (recitals 38, 58, 75,
articles 40 and 57).
**What rights can you exercise with regard to your data in accordance with GDPR?**
**Right to information**
You have the right to an understandable and transparent explanation of how we handle your
personal data and the rights you can exercise.
**Right of access**
You have the right to request access to the information we have about you at any time. Request this
via message or email. We process requests within 30 days.
**Right to correction**
You have the right to have your personal data corrected if it is incorrect or outdated, or to haveit
completed if it is incomplete. You can do this via message or email.
**Right to object**
You have the right to object to the processing of your data if you disagree with how we process your
personal data. This right also applies to data used for preparing orders. For example, you can ask us
to stop using your data to send you promotional messages.
**Right to data portability**
You have the right to receive the data you provided to us under the agreement(s) you have
concluded with us in a machine-readable format so that you can store this data in a database of
your own or another party. For this, please contact us. This concerns your name, address, and other
details.
**Right to restriction**
You have the right to request the restriction of the processing of your data. This means that we may
keep your data but not use it. This right applies in specific cases. If you believe this is applicable,
please contact us via message or email.
**Right to be forgotten**
You have the right to request that we delete any information we have about you. When you submit a
request to delete your data, we will delete data traceable to you, except for data we are required to
keep by law. You can submit a request via message or email.
**Right to file a complaint**
You have the right to file a complaint about how we handle your data. If you have a complaint, we
prefer to resolve it with you directly. Please contact us via message or email. If we cannot resolve
the issue, you may resort to other available means.
**Have questions? Ask**
If you have any questions about how we handle personal data, please feel free to contact us via
message or email.
**Contact Information**
www.beyondlogisticsus.com
Email: main@beyondlogisticsus.com
Address: 7228 Clarcona Ocoee Rd, Unit 576, Clarcona, FL 32710